Privacy Policy
We collect only the information needed to run your account, prepare personalised gifts, process orders and support you after purchase.
Information We Collect
We collect information needed to create your account, process orders, personalise products and provide support. This may include your name, email address, phone number, billing or delivery address, uploaded photos, custom names, text, charm choices and order details.
How We Use Information
Your information is used to manage your account, complete checkout, prepare personalised gifts, send order updates, respond to support requests, improve our store and protect against fraud or misuse.
Google And Facebook Login
When you use Google or Facebook login, we receive basic profile information such as your name and email address, depending on the permissions you approve. We use this only to sign you in or create your MellowPrint customer account.
Personalisation Uploads
Photos, names and custom text uploaded for personalised products are used only to prepare and fulfil your order. Please upload only content you have permission to use.
Payments
Payments are processed through third-party payment providers. MellowPrint does not store your full card, UPI or wallet credentials on this website.
Sharing Information
We may share necessary order and delivery details with payment providers, courier partners, hosting providers or service providers who help us operate the store. We do not sell customer personal information.
Data Security
We use reasonable technical and operational safeguards to protect customer data. No online system is completely risk-free, so please keep your account password private.
Your Choices
You may update your account details from your customer dashboard or contact us to request help with account information, order information or deletion requests where applicable.
Questions about your data
For privacy questions, contact us through the Contact Us page or email support@mellowprint.in.